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9 hours a week in traffic, and I'd do it again

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Case study

Appmiral: 5.5 million-plus attendees. 500+ apps built. Live in 39 countries.

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Framework

From human-led and AI-assisted to AI-led and human-directed

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Field notes

No course was perfect for me, so I used AI to build one

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I stopped letting AI design our slides. Now they finally look like ours.

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Opinion

Your focus on making your CX frictionless is making you forgettable

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