Opinion

9 min read

Craft compounds. So does its absence.

Craft compounds. So does its absence.

BY Kjelle Vergauwe

Head of Product & Design

TL;DR

TL;DR

Two experiments building the way everyone builds now: start from a polished Figma file, or skip the visuals and spec everything in prose. Both landed at roughly 80%, which is about where most shipping work sits. Klarna replaced 700 support jobs, then started hiring humans back.

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When your digital product is the business, the margin for error is different. So is the team you need.

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Get in touch

When your digital product is the business, the margin for error is different. So is the team you need.

If that's where you are, let's talk.